|
Dumas Ltd – authors of Integrated Patient Information –
has a long track record of producing specialist health information
and communications. Our information covers medical conditions,
complementary treatments and operations/procedures – written
to our unique template designed to communicate with non-medical
lay persons.
We produce accurate, relevant and accessible information that
is:
- low cost
- low maintenance
- compliant with NHSLA's Risk Management Standard for PCTs
- compliant with Department of Health guidelines on obtaining
informed consent
- evidence-based.
Our information is multi-layered, allowing you to choose
the elements that suit your priorities and budget:
- Printed patient information leaflets.
- Electronic patient information leaflets (PDFs).
- Touchscreen kiosks.
- CD-ROMs.
- Intranet.
- Internet.
Our brand is clear, modern and welcoming – consistent with
a modern patient-centred PCT providing high quality and holistic
healthcare.
Integrated Patient
Information provides a coherent approach to ALL your information
needs
Our information meets the needs of the expanded role of PCTs
necessary to deliver the NHS Plan:
Achieving Best Practice in primary care
Patient involvement. Patient focus. Evidence based decisions.
These are the main themes of best practice in modern healthcare.
The Institute of Medicine recommends 10 rules for a
21st century healthcare system, 6 of which involve patient
information:
- Patients should receive care whenever they need it and
in many forms.
- The system should be designed to meet the most common
types of needs (but be able to respond to the individual).
- Patients should be given the necessary information…to
exercise control…
- Patients should have unfettered access to…clinical knowledge.
- Decision making is evidence-based.
- The system should make available to patients and their
families information that enables them to make informed
decisions.
The Bristol Inquiry recommends:
- Information should be tailored to the needs, circumstances
and wishes of the individual.
- Information should be based on the current available evidence…in
a form which is comprehensible to patients.
- Various modes of conveying information…should be regularly
updated…and piloted with the help of patients.
The Expert Patient Initiative has a vision where the
patient:
- is much better informed
- has a self confident relationship with their medical advisors
- may have explored the options…prior to formal consultation.
National Service Frameworks, supported by the relevant
information strategies, set out to provide information:
- to empower patients
- that is evidenced based.
Our service is patient-centred and created to meet the needs
of a modern NHS.
Integrated Patient Information is relevant and tailored for
the real world:
- Our information is written in bite-sized chunks giving
users control over the detail of information they read,
and allowing healthcare professionals to direct them to
specific areas.
- It gives details of support groups, royal colleges, etc
where patients can obtain more information.
- It is produced with patient involvement.
Integrated Patient Information is evidence-based and reflects
best practice:
- Our information is simple, but not simplistic.
- It is drawn from recognised sources (Cochrane, DARE, Coin,
etc).
- It is created and reviewed by specialist NHS doctors.
Integrated Patient Information supports patient choice:
- Our information is available through a variety of delivery
methods (eg. printed leaflet, touchscreen kiosk, Internet)
and are part of an integrated whole.
- It is available in any language, large type, Braille or
audio.
Meeting Local Delivery
Plan needs
Integrated Patient Information addresses some of the most
important and common requirements for Local Delivery Plans.
Fostering closer community relations
The public want more information and to have more understanding
of their medical treatments. Integrated Patient Information
was developed with patient involvement - answering unvoiced
questions, meeting their needs.
Reducing health inequalities
Our information is written in clear, jargon free English
to be respectful to patients and communicate the information
they say they want. The ability to provide audio, Braille
and language translations allows you to meet the needs of
a cosmopolitan community. We will work with you to be responsive
to your community needs.
Improving patient experience and outcomes
Integrated Patient Information supports the information
requirements of the National Service Frameworks and the
Expert Patient. Giving people the tools to be confident
in managing their health. We have designed Clinics as part
of Integrated Patient Information to target some high profile
areas eg. Diabetes.
Achieving informed consent
The Risk Management Standard for PCTs states that:
"Appropriate information is provided to patients
on the risks and benefits of the proposed treatment or investigation
and the alternatives available" and "Consent procedures
recognise the central importance of the rights of each patient."
|
